WELCOME TO

Bourne Hill Care Home

Bourne Hill Care Home is a recommended residential care home specialising in adults – those aged between 18 and 65 – with Learning Disabilities and Learning Difficulties. The clients we support present with behaviour that challenges and other complex needs.

We recognise that our clients need more than a safe and reliable service; They need to be empowered to embrace life. Many of our younger clients have left the care home with a person-centred foundation on which they now confidently stand in a more independent setting.

Our caring, kind and responsible team receives regular training tailor-made to meet the needs of those we support.

Bourne Hill is a five-bed registered care home and therefore the homely feel is easily observed. It is located in a popular residential suburb of North London, with easy access to public transport, parks, street cafes and shops. 

If you are enquiring about our residential or day care services, please feel free to contact either

Claude-May Fournier-Ramjaugee
Director
 +44 7880 831 011

Jessyama Jolly
Registered Manager
 +44 208 886 6165

 info@bournehillcarehome.co.uk
 

WHAT THE CQC SAYS ABOUT US

Our committed team is very proud to have achieved a GOOD rating at the last CQC inspection in September 2019.

This is what the CQC say about us:

‘The service worked towards ensuring that people received care that was person-centred, open, inclusive and empowering so that they achieved good outcomes.’
 

‘We observed throughout the inspection that people were supported by staff who were kind, caring and respectful in their approach….. One relative had written, ‘The staff are very caring as her (Person) needs are very special.’
 
We observed people to be happy and content living at Bourne Hill Care Home…. One person told us, ‘All of the staff here are 100%. They are lovely, caring, supportive, kind, respectful and honest.’

Providing a high quality of service is paramount to us. We have taken onboard all advice and recommendation made by the CQC during their last inspection so we keep raising the standard of our service. Whilst we consolidate the recording of our client development programme, our registered manager will maintain a rigourous monitoring of the necessary systems. Please e-mail us if you have any questions on our current service improvement plan.

OUR RESIDENTS ARE AT THE HEART OF EVERYTHING WE DO

Because we understand, we, therefore, know how to make a difference to our Residents’ lives. Our aim for each individual we support is to empower them to embrace life, help them towards their personal goals and wherever possible, to work towards assisting them to live as independently as possible.

We understand that the problems encountered when facing society with Learning Disabilities and Difficulties can be demotivating.

We understand that for our Residents, not being able to express or release emotions can result in a chain of reactions that are not within their control.

We understand that leaving a hospital ward for residential care, with an unclear future, can be daunting.

We understand that each and every one of us has a right to life aspirations and ambitions and be given the opportunity to fight for them.

We understand that having to leave a family home whether it be for a few hours, a few days or a few months can be unsettling.

We understand the pressure that loved ones, care managers and medical professionals around each Resident face on a daily basis and know that it often goes unnoticed.

We regularly care for clients with Autism, Distressed Behaviour, Down’s Syndrome, Dementia, Bipolar Disorder, and ADHD and equally welcome clients be it for medium or long-term residential care, respite stays or day care.

ADDRESS

  Bourne Hill Care Home
26 Bourne Hill
Palmers Green
N13 4LH

EMAIL & PHONE

 info@bournehillcarehome.co.uk

 0208 886 6165
 07880 831 011